JLW Online

Your Full-Service Digital Agency

Terms of Service


JLW Online LLC Terms of ServiceEffective Date These Terms are effective as of April 30, 2025.


Introduction

Welcome to JLW Online LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.


General Rules and Guidelines

Eligibility: You must be at least 18 years old to use our services.Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.Prohibited Activities: You agree not to engage in any of the following prohibited activities:

Violating any applicable laws or regulations

Engaging in fraudulent or deceptive practices

Infringing on our intellectual property rights or the rights of others

Transmitting harmful code or viruses

Engaging in any activity that disrupts or interferes with our services


Disclaimers of Liability

No Warranties: Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

Limitation of Liability: To the maximum extent permitted by law, JLW Online LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our services

Any unauthorized access to or use of our servers and/or any personal information stored therein

Any bugs, viruses, trojan horses, or similar issues transmitted to or through our services by any third party

Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services


Limitations on Use of Content and Services

License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for your personal or informational purposes, subject to these Terms.

Restrictions: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our express written permission.


Intellectual Property Rights

Ownership: All content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software) available on our website are the exclusive property of JLW Online LLC or its licensors and are protected by intellectual property laws.

Trademarks: The trademarks, logos, and service marks displayed on our website are the registered and unregistered trademarks of JLW Online LLC. You may not use these trademarks without our prior written permission.


Financial Arrangements (For Client-Partners)

Minimum Commitment & Cancellation Policy

By subscribing to this service, you agree to the following:

Minimum Commitment: This service requires a minimum of three (3) paid monthly billing cycles, which begin after a 30-day free setup period.

Early Cancellation: If you cancel prior to completing the three paid months, you agree to pay the remaining balance immediately upon cancellation. No services will be provided beyond that point.

Ongoing Subscription: After the initial commitment is fulfilled, the subscription continues month-to-month and may be cancelled at any time with no further obligation.

Acceptance of Terms: Submitting payment constitutes acceptance of these terms and enters you into a binding agreement with JLW Online LLC.

Refunds

Our refund policy, if any, will be specified in the relevant contract or service agreement. Unless otherwise stated, all payments are non-refundable.

Late Payments

All invoices are due on the date listed. If payment is not received within 5 calendar days of the due date, a late fee of $100 or 5% of the overdue amount (whichever is greater) will be applied. Continued non-payment may result in service suspension and referral to collections. Access to assets, funnels, or campaigns may be restricted until the account is brought current.

Ad Spend Not Included

All paid advertising costs (e.g., Facebook, Instagram, Google Ads) are billed separately from your monthly service fee. You are responsible for funding ad spend directly via the platform or through a separate billing arrangement, depending on campaign structure. We recommend a starting ad budget of $400–$500/month, but this may vary based on your goals and market.

Included Ad Spend (When Applicable)

Some service tiers may include a portion of paid advertising budget as part of the monthly fee. If ad spend is included, the amount will be clearly stated in the relevant service agreement or proposal.
Unless otherwise specified in writing, included ad spend will not exceed $300/month. Requests to increase ad budgets beyond that threshold will require additional authorization and may result in separate billing or service tier adjustment.

JLW Online LLC reserves the right to allocate and manage included ad spend at its sole discretion to maximize campaign performance.

Post-Termination Access & Retention

Upon cancellation or completion of service, client access to the JLW Online CRM platform, automation tools, and any licensed infrastructure will be suspended unless otherwise agreed.

Ownership: Custom-built assets such as website copy, funnel content, branded graphics, and ad creatives are transferable upon request and may be provided in downloadable format.

Retention Option: If the client wishes to retain access to the CRM system and/or automated campaigns without active service or optimization, a platform access fee of $350/month will apply, subject to continued compliance with these Terms.

This option must be requested and approved prior to cancellation to avoid service interruption.


Website Accessibility Statement

JLW Online LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you encounter any accessibility barriers, please contact us at the information provided below.


Contact Information

If you have any questions about these Terms or our services, please contact us at: Email: contact📧jlwonline.com

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