Introduction

This privacy policy explains how we at JLW Online LLC collect, use, share, and protect your personal data when you use our services. This includes communication via SMS, email, phone, and other means for any business purposes to which you consent.

Data Collection

We collect the following categories of personal information:

• Personal Identification Information: Names, phone numbers, email addresses, business names, addresses
• Interaction Data: SMS interaction logs, user preferences and settings

• Marketing and Communication Data: Preferences for receiving marketing communications, engagement metrics (e.g., open rates, click-through rates)

We collect data directly from you during registration, through your interactions with our services, and from third-party sources.

Use of Data

We use your personal data to:

• Send SMS notifications and alerts

• Deliver marketing messages and promotional content

• Provide service updates and important information

• Confirm meetings

• Communicate about ongoing projects and contracts

• Personalize user experience and content

• Conduct analytics to improve our services
• Support the marketing and business objectives of our client-partners

Our legal basis for processing your data includes your consent, compliance with legal obligations, and our legitimate business interests.

Data Sharing

We may share your data with:

• Service Providers: To facilitate service delivery (e.g., SMS gateway providers, email service providers, cloud storage providers)

• Marketing Partners: For content-creation and promotional purposes

• Client-Partners: To support their contracted services and business needs

We may also share data to comply with legal obligations and respond to lawful requests from public authorities.

Data Security

We, and our third-party service providers, implement various security measures to protect your data from unauthorized access and disclosure, including:

• Encryption of data in transit and at rest

• Secure servers and data centers

• Providers undertake regular security assessments and audits

User Rights

You have the right to:

• Access and correct your personal data

• Request the deletion of your data

• Opt-out of receiving marketing communications

• Withdraw your consent for data processing
• Opt-out of the sale of your personal information

• Appeal a decision regarding your data rights requests

To exercise your rights, please contact us at :

privacy 📧 jlwonline.com .

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. The criteria for determining retention periods include the type of data, the purpose of processing, and any applicable legal requirements.
Information collected for business purposes will be retained as long as needed to meet our service commitments.

You have the right to request the deletion of your data as outlined in the User Rights section of this policy.

Changes to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date. We commit to communicating significant changes to the policy via email or a prominent notice on the website.

Contact Information

If you have any privacy concerns or inquiries, please contact us at:
privacy 📧 jlwonline.com

Effective Date

June 17, 2024