Hospitality and Customer Service


Outstanding Service is My Priority

I’ve spent all of my working life in customer-facing positions. Truly, I greatly enjoy the interaction and opportunity to provide amazing service to the public or to specific clientele.

madonna-inn

With more than four years in Front Desk Reception positions in hotels including The Madonna Inn and Laguna Surf Resort, as well as similar positions in locations overseas, I know how to connect with people and treat them like valued and welcome guests.

I insist on providing friendly, communicative, and helpful service, and I offer the following services:

  • Front Desk/guest reception
  • Special Guest and VIP handling
  • Front Office supervision
  • Night-Auditing
  • Telephone Operating and Reservations management

Send me an email at jordan@JLWonline.com

I’m always interested in helping new clients.